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Technology

Motivation is Lame. Discipline is the Truth.

If you’re anything like me you’re much more prone to looking at inspiring fitness images on Pinterest and Instagram for 30 minutes than you are at picking up your ass and hitting the treadmill for 30. I struggle with being truly disciplined in everything that I do. I find, especially with my work, I can […]

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Technology

How I Manage Notifications for all my Messaging Apps

Holy smokes there are a lot of messaging apps. Right? Email Slack Hangouts Telegram Signal WhatsApp Basecamp And that doesn’t count all of the social apps that have essentially become secondary messaging platforms like Facebook, Twitter, Snapchat, and Instagram.

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Technology

The Intricacies of Building a Well-Rounded Support Team

I read a fantastic blog post on the Intercom blog yesterday talking about how Great Support Takes More Than Tech Skills. It’s something that I’ve believed for a long time, but the way they phrased it really resonated with me. The author, Sharon, talks about how every person on the support team has a very […]

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Technology

How I Read The Entire Internet in 60 Minutes a Day

Something I’ve really taken to heart over the last 30 days, is the notion of becoming a better writer by reading more. There are the obvious benefits of becoming more educated, and a more well-rounded human overall, but my motivation here comes from wanting to create really stellar content for our company blog. That’s the […]

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Technology

We’ve Still Got Work To Do – What WordPress Can Learn from Utah Startups

There was recently an article written in The New Yorker about how Utah Became the Next Silicon Valley. It talks about Utah’s high rate of STEM graduates, our business-friendly laws, diversity of sectors in our tech startups, and other little things like affordable housing and a concentrated population. The average Venture Capital deal in Utah […]

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Technology

Is BuiltWith Dealing Your Data?

If you haven’t used BuiltWith before, it’s a SaaS that will show you all of the different technologies being used on a given website. For example, I can search BuiltWith for techcrunch.com and can see that they’re hosted at WordPress.com, are using all sorts of cool ad technologies and services, and can even see that they’re […]

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Technology

Support is Rewarding

A while back I wrote a post about how hard it is to provide great support. It’s not a kids game and it’s not for the faint of heart. I have horror stories like you’d never believe. 777 permissions applied to all files and folders? More than once! PHP 4.4? How is this even running? […]

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Technology

It’s Time to Get the File Editor out of WordPress

Easy now. Put down the pitchforks and the torches for a minute while I explain what I have on my mind. I’m usually pretty good about not shooting my mouth off, especially as it pertains to things like WordPress core, which I’ve admittedly never contributed to, and might not ever contribute to from a code […]