in Life
Drive Fast and Take Chances
When I first got my driver’s license I was ready to fly out the door every time I had the chance. There was a 3-speed 1979 Chevy Silverado with my name on it whenever I had enough money to fill the gas tank. Pretty much every time I grabbed my keys to head out the door, …
in Technology
Do You Really Want to Start a WordPress Support Company?
WordPress supportAuthor note: I just got an alert on my calendar that tomorrow is Halloween, so it’ll be Halloween when this is published. Happy Halloween. Author note #2: Part of this is a rant. For those of you who don’t know, I started WP Site Care a few years ago. It’s become a great business …
in Technology
Why Help Scout is Dominating the Customer Service Space
We’ve been using Help Scout since January of 2013. In today’s world, nearly two years with one SaaS provider is more or less a lifetime. We’ve dated. We’ve moved in together. They know about my bad habits and have learned to keep me around in spite of them. Every single day there’s a new flavor …
in Technology
How to Make it in WordPress
One of the nice things about writing my own blog now is that I’m going to have a chance to highlight some of the outstanding reads I find online. “How to Make it in WordPress” is one of the favorite things I’ve read in quite some time. Matt talks about hustle and working harder than everybody else. Those are …
in Technology
How LoopConf Came to Be
I’d like to welcome all of you to my new blog! It’s something I’ve wanted to do for quite a while, but didn’t want it to end up as a graveyard for my words. Like most of the people who are going to read this, I need another project like Apple needs another U2 album, …
About Me
I wanna be a writer, so I'm writing. In this space I muse about being a dad, tech stuff, the joy of cooking, and hot takes about bad movies.