• Shooters Shoot

    Shooters Shoot

    If all of Twitter disappeared tomorrow I wouldn’t be upset at all, except for the loss of NBA Twitter. If you’re not familiar, NBA Twitter is the one part of Twitter left that’s truly delightful. There’s so much trash talk. SO MUCH trash talk. Everyone is dissing each other and the hot takes fly off…

  • Dear Silicon Valley, Unicorns Aren’t Real

    Dear Silicon Valley, Unicorns Aren’t Real

    Has anyone told those Silicon Valley bros that unicorns aren’t real? Maybe if they knew unicorns were what some dude came up with when he was high and jokingly asked his friend what would happen if a horse hooked up with a narwhal they’d stop making asinine criticisms about how Trello only sold for FOUR.HUNDRED.MILLION.DOLLARS.…

  • How I Backup My Personal Computer

    How I Backup My Personal Computer

    When it comes to protecting data, I’m all about redundancy. If I don’t have at least two additional copies of every single file on my computer, it’s not sufficiently backed up. First thing I should mention is that I use a Mac computer. In fact, all the computers in our home are Macs. This isn’t…

  • Should I Ride an Amtrak Train with Kids?

    Should I Ride an Amtrak Train with Kids?

    On a whim we decided to try and take the train on an end of summer family vacation. It’s something we’ve talked about quite a few times before, but never gone through with it for one reason or another. Nearly every person we talked to about it gave us the same response: “OH! We’ve talked…

  • The 25 Step Guide to Buying a Mattress Online

    The 25 Step Guide to Buying a Mattress Online

    … and what it taught me about project management Jackie and I badly needed a new bed so we set out to explore our options. I expected the shopping process to be a major pain (and it was), but it was also the smallest part of the project. I was reminded once again that projects…

  • Motivation is Lame. Discipline is the Truth.

    Motivation is Lame. Discipline is the Truth.

    If you’re anything like me you’re much more prone to looking at inspiring fitness images on Pinterest and Instagram for 30 minutes than you are at picking up your ass and hitting the treadmill for 30. I struggle with being truly disciplined in everything that I do. I find, especially with my work, I can…

  • Don’t Be Afraid of Saying “I Don’t Know”

    Don’t Be Afraid of Saying “I Don’t Know”

    No one can be an expert at everything. It sounds obvious, but throughout my professional career, I’ve been blessed with the opportunity of working with dozens of individuals who actually did know everything. I mean, they never actually came out and said they knew everything, but I never heard them say they didn’t know everything, so…

  • The Intricacies of Building a Well-Rounded Support Team

    The Intricacies of Building a Well-Rounded Support Team

    I read a fantastic blog post on the Intercom blog yesterday talking about how Great Support Takes More Than Tech Skills. It’s something that I’ve believed for a long time, but the way they phrased it really resonated with me. The author, Sharon, talks about how every person on the support team has a very…

  • Do You Really Want Feedback?

    Do You Really Want Feedback?

    Or do you want me to pander and let you know how amazing it is that you’ve built a thing? Any… thing? About a year ago (what’s the statute of limitations on public shaming?) I got an email from someone who had just built something new. They reached out for “feedback” and were interested in…

  • Dear Pixar, Thank You

    Dear Pixar, Thank You

    This is something I wrote years ago on a different blog I used to have, but after seeing Inside Out yesterday, I was reminded how awesome Pixar is, and what a special place their creations have in my life. So today I bring back Dear Pixar, Thank You. Entertainment seems to be a hot button…